Driver's License Scanning in Casinos

Today’s state issued driver’s licenses, and other government issued ID cards, contain information in the barcode or magnetic stripe that can be read electronically.  There are a variety of benefits to using this “readable” technology, particularly in the casino market. 

How it Works

SmartReg is a user-friendly system that includes software and a card reader.  The software is not seen by the operator, as it runs in the background on your machine.  By scanning an ID, such as a Driver’s License, information is automatically parsed and populated onto your fields in your enrollment screens. 

This process automates the recall of current customer records and entering information for new records. 

Benefits

Application independent means there is no integration needed with your current database.  You use your current software applications and screens.  SmartReg simply emulates human keystrokes by reading the electronic information from the ID card.

• Fast and accurate recall of the correct person’s record upon ID scan. 
• Automatic enrollment of person’s information when adding a new record.  Any information available on the Driver’s License or government issued ID can be populated to your enrollment screen.
• Reduction of duplicate records caused by errors, typos and common names (ex: Johnathan Smith, John Smith, Johnny Smith, J. Smith).  This technology allows for multiple search fields to be entered, such as Name, Date of Birth, City, State, etc. 
• Greater privacy in the enrollment process by reducing verbal exchange of information.
• Enhanced customer satisfaction.
• Reduced fraud by detecting use of fraudulent ID cards. 

Return on Investment (ROI)

The value of each patron to a casino is extremely high as is the cost to attract and retain those guests.  The speed of processing patrons through the enrollment process is vital.  For every minute a guest stands in line, the casino loses revenue.  One source estimated this loss at $2.97 per minute.  In addition, the resulting duplicate record problem can also cost money in duplicate mailings and database maintenance. 

Implementation

SmartReg can be installed on any PC running Windows or Terminal Emulation software.  The software runs in the background, so there is no operator involvement required with SmartReg.  The software recognizes the screen the operator is in (ie: Search or Enrollment) and automatically fills in the fields accordingly. 

 

BadgePass is a security and identification software solutions provider, headquartered in Ridgeland, Mississippi.  SmartReg was the first software application developed at BadgePass and has since been implemented in thousands of casinos, hotels, hospitals and corporations nationwide.  Other BadgePass products include Photo ID, Visitor Management, Access Control and Time Management.

To learn more or to locate your local BadgePass dealer, visit www.badgepass.com.

I Have a Photo ID - What's Next?

We have spent years working with customers all over the country to create unique, high quality Photo ID badges for their organizations.  Sure, it is awesome to have an ID badge for identification purposes.  And many of those facilities use their badges for just visual identification.  We all know that wearing a visual form of ID in any organization helps to increase security and awareness about who belongs in the building and who does not. 

However, recently, many of our customers have been coming to us asking, "What's Next?" They already have issued Photo ID badges to everyone in their organization.  Now it is time to think about other applications they may want to use those cards for. Are you in a similar situation?  Here are some things you may want to consider for your own system growth.

Do you want employees to be able to use their Photo IDs to gain access to specific doors in the building and be denied access to others based on their security privilegs?  Consider implementing an electronic door access system.  When you do, make sure it will work seamlessly with your badge issuance software.  You will want to make sure you can instantly enroll user information and print photo IDs from the same software that you assign security rights in.  Why is this important?  This allows a badge to be used to access doors as soon as it comes out of the printer - saving you the hassle of having to enroll users in two seperate systems!   This also allows for lost cards to be instantly deactivated any time a new card is printed, keeping your system up to date with only currently "active" cards that are assigned to active users. 

Have you considered a system for clocking employees in and out when they arrive and leave work each day?  Think about using your cards for more than just door access.  Employees can manage their time cards by clocking in and out via a smartcard reader every time they enter and exit the building, ensuring accurate time cards that can later be edited and approved by a manager before being exported to a third party payroll system.  Why is this important?  It saves you money if you can ensure your employees are arriving and leaving on time.  By choosing a system that is fully integrated with your badging software, you can simplify the enrollment process into your time clock system.     

Who else do you need to identify?  Do you have visitors, volunteers, contractors or other guests that are in and out of your building and need a form of identification?  Consider electronic visitor management software for registering and tracking those guests.  By scanning their driver's license data, you can ensure fast and accurate enrollment of all visitors.  Then, choose to print a customized visitor pass for each person or think about granting temporary access rights to limited doors or areas of the building with QuickPass smartcards!  Why is this important?  It ensures your visitors are properly identified during their visit without slowing down the check-in process and allows you to look back and see who has visited in the past. 

Whether you have Photo IDs today or are just starting to think about implementing a badging system, it is important to always be a step ahead and start planning for how you want to use those credentials in the future.  Consider future security applications you may want to use those cards with and how they will integrate with your Photo ID Software. 

Lindsay Martin-Nez is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting edge identification and security solutions including Photo ID software, Visitor Management, Access Control Software, Time Management and Driver's License Scanning Software.  For more information, visit www.badgepass.com. 

No Printer Required

Over the years, we have  been fortunate enough to work with customers across the country and we have developed thousands of customized badging systems to help meet each organization's specific requests and needs.  Typically, a customer requires badging software, a card printer, badges and supplies.  Once in awhile, we also sell Driver's License Scanners for automated enrollment into the system - for those customers who don't want to manually enroll information and find scanning an ID faster and easier.  But that's it!  Easy enough, right? 

However, more and more often, we've run into customers looking for a badging option that does not require a printer.  Whether they are looking to save some money in the budget or just free up some extra time, having a printer onsite is not a viable option for them.  They would prefer to send their data offsite and have their cards delivered. 

This customer input is how we developed Web Print, a smarter credentialing option for customers who are not interested in the cost of an on site printer and supplies.  This cloud-based print service guarantees printing and delivery of badges faster than any other solution on the market.  Customers expect shipment wihin 48 hours of submitting print.  

Best of all, Patent-Pending Web Print allows for complete access control integration for customers interested in doing more with their badges than simply wearing them!    

The future of badging has arrived. 

Lindsay Martin-Nez is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting edge software solutions including Photo ID, Access Control, Visitor Management, Time Manager and Driver's License Scanning.  For more information, visit www.badgepass.com. 

School Security Assessment

Over the last several months, the number of K-12 campus security walk-throughs that I’ve completed with dealer sales reps and end user customers has increased dramatically.  This can be attributed to a wide variety of factors, but the simple reality is that most people have a heighted awareness of security right now.  They are looking to implement systems that will allow for easy identification and tracking of persons throughout the district.  This can include Photo ID, Visitor Management, Access Control Software and even mustering applications. 

If you are a school district considering any or all of these solutions, here are some basic questions to ask yourself as you get started with choosing a system that is right for you: 

• Do faculty and personnel in the school have and use Identification (ID) badges?   Is this policy enforced?
• What is the current procedure for obtaining a new ID badge?
• If you are considering electronic door access, how would you like employee and faculty badges to be activated in the access control system?  Will each school have a printer or will badges be issued centrally at the district office? 
• Are all exterior doors locked as part of a closed campus policy?
• Are public entrances monitored and controlled through locking, supervision or electronic access (ie: buzzing someone in?)
• What is your current visitor policy at each school?  Are they asked to show ID when checking in?  Is this policy enforced? 
• Do you have an electronic process for registering and badging visitors? 
• Do you have any third party groups that use the building for activities?  If so, how do they gain access?  How would you like them to gain access in the future, if you implement a new system?
• How often are exterior doors propped open in the building? 
• What is your current lockdown procedure?  Do you practice this regularly? 
• Describe your current key control procedure.  Do many people have master keys or only a select few?  Are all master keys accounted for? 
• How does student traffic flow between classes?  Do you have multiple buildings on campus to consider? 
• Do you have a system in place for evacuation and mustering? 

Thinking about these questions in advance will help you realize your district's primary security needs and recognize the areas you should address first.  Understanding your strengths and weaknesses up front will also help you as you research security systems for badging, visitor tracking and access control. 


Lindsay Martin-Nez is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting-edge Photo ID, Visitor Management, Access Control and Time Management software.  To learn more visit www.badgepass.com. 

Why Integrated Solutions Produce Better Results

In the security industry, the word “integration” gets thrown around far too easily.  Manufacturers constantly talk about “integration.” Customers long for it. How often are they really getting it? 

Recently, we worked with a customer to create a truly unique solution and provide the best level of integration possible between products and vendor partners. Here is a brief overview of the client’s story.    

A juvenile detention center, with 84 beds, was looking to find a cost-effective solution to register, identify and track juveniles while in the facility, as well as, identify and register all visitors and guest of the center. Starting with basic visitor enrollment and identification, BadgePass Visitor Manager was introduced requiring all visitors and guests to present a valid Photo ID, such as a Driver’s License, which then is scanned for their information in order to issue them a temporary ID card to be worn for the duration of their visit. Visitor Manager also allows for easy and accurate electronic reporting on all visitor access into various facilities.

Next, BadgePass Identity Manager was introduced for the identification part of the solution. This offered a quick and easy way to capture photos and document information about each new juvenile being enrolled into the system and even print each one a wristband. By using both Identity Manager and Visitor Manager, the customer received a fully integrated system that allowed for seamless enrollment of both juveniles and visitors into the exact same system. Their new enrollment process also helped to cut down on errors in the record logs, booking and processing time and helped meet state regulations.

For the last piece of the puzzle, we were able to partner with Elliott Mobile Solutions and implement a tracking program. Once each juvenile was issued a wristband, their movement throughout the facility needed to be accurately recorded. EPICTrack served as the perfect solution because it allowed for seamless database integration with the BadgePass system. 

Overall, the customer was very pleased with how simple the registration process of juveniles and visitors had become, as well as the simple tracking process that produced such detailed reporting. Best of all, the integration between all three systems is unmatched.

Something to think about: how different could this outcome have been without fully integrated solutions?    

Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge Door Access, Photo ID, and Visitor Tracking software. Visit www.badgepass.com for more information.

Three Point Plan for Increased School Security

Across the nation, school districts are focusing on the safety and security of their campuses and addressing any concerns. They understand the importance of ensuring the safety of their students and faculty, yet, sometimes the implementation process can seem a bit overwhelming. That is why we have developed our “Three Point Plan” for a safer school district. 

Step 1: Visually Identify People

By implementing a visual identification policy district wide, schools can foster an environment that encourages faculty and staff to question unknown people on their campus. Many schools that we work with are requiring the visual display of identification for all faculty, staff, students and even visitors. This makes it easier to recognize unauthorized visitors in the building. To ensure consistency, make sure faculty and staff can get their photo IDs issued quickly and visitors can check in efficiently. By avoiding complicated software and a long turnaround time for badge issuance, you will greatly improve the success of whatever system you choose.

 

Step 2: Control Entry Points

To aid in identification and security efforts, schools should manage the flow of visitor and faculty traffic through pre-defined entry points. More schools are implementing electronic card access systems to monitor door status and enable easy lockdown campus-wide, if necessary. To better manage traffic flow, schools should design the system to notify them when doors are propped open and make sure that the system is programed to deactivate credentials automatically when a person(s) leaves the district and no longer needs access rights or privileges.  This will help prevent unauthorized users from having access to your campus.

Step 3: Know What Happened

 
Anytime an event occurs in a school district, the school should be able to access real-time information within seconds. Campuses nationwide rely on video surveillance and quality reporting for accurate recall of various occurrences. In order to receive the most accurate and reliable data possible, schools should ensure their system offers fast and easy access to video footage or reporting information and avoid inaccurate data and unknown camera outages.

 Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge Door Access, Photo ID, and Visitor Tracking software. Visit www.badgepass.com for more information.

Credential Overflow

Thousands of organizations struggle with a common door access security issue known as Credential Overflow. 

Credential Overflow occurs when the number of active credentials in the system outnumber, sometimes drastically, the number of active cardholders.  If a company's door access system is not equipped to handle the causes of this issue, they may face some serious security risks as a result. 

What causes Credential Overflow?  There are two primary causes: 

1. Lack of Database Communication

Often times, a company's active user database, such as their employee or HR database does not communicate with their access control system seamlessly.  If those two databases do not share information, then the process for activating and deactivating users and credentials usually involves two steps. 

Step One:  Enroll/Remove them from HR
Step Two: Enroll/Remove them from Access Control System

This is not very effective, as any time the second step is missed, cards remain active in the system long after the user has left. 

2. Badge Re-Issuance

Many times cardholders lose badges and ask for reprints, forgetting to have their old cards deactivated at that time.  If the system doesn't support automatic deactivation of old credentials as soon as a new one is printed, the old badge can stay active in the system forever, creating an imbalance in the number of active cards and cardholders. 

How do we fix it?

1. If the access control database can "sync" up with the customer's existing cardholder database, like Active Directory or HR, then this allows for more of a single-step activation and deactivation process.  Once a person has been enrolled or removed from the HR database, they will no longer have active access priviliges in the access control system either.  This is far easier for all parties involved - and much more secure. 

2. Look for door access systems that automatically deactivate old badges as soon as a new badge is printed.  This will help to eliminate the issue with users having numerous credentials associated with their record in the system. 


Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge Door Access, Photo ID, and Visitor Tracking software. Visit www.badgepass.com for more information.

How Should I Badge My Visitors?

If you are thinking about ways to badge and identify visitors at your facility, congrats!  You have probably already considered solutions for properly registering and tracking your guests which means you are well on your way to a more secure facility!  By implementing an electronic visitor registration system at your organization, you can ensure that each visitor is properly identified and registered simply by scanning their state or federally issued ID.  Now, you just have to decide which visitor badging solution is best for you. 

There are several possible options to consider for visitor badging. 

Option One:  Temporary Adhesive Labels

This is by far the most popular solution for visitor badging!  Why?  Because badge designs can be customized not only with the company’s name, but also with pertinent visit information like visitor name, date, and person being visited.  You can even print photos on temporary labels!  Plus, you can do all of this at a relatively low price, since plain adhesive badges are fairly inexpensive. 

Things to consider when implementing temporary adhesive labels:

1.       How long will visitors be in the building?

-          The longer visitors are in your facility, the more likely they are to lose their adhesive badge.  For long-term visitors, pre-printed PVC badges may be a more effective solution.

2.       What information do you want to print on each badge?

-          The nice thing about adhesive badges is that they can be customized for each visitor!  Some of the most common things I see on visitor label designs include a company logo, the visitors name, the type of visitor (Vendor, Contractor, Volunteer, etc.), the date of the visit, and the location and/or person they are visiting. 

3.       How important are visitor photos?

-          If you are considering printing your visitors’ photos on badges, it might be a good idea to look into color label printers.  While they are more expensive, they greatly improve the image quality!

4.       Do you want labels to expire after a certain amount of time?

-          Though temporary labels can be easy and inexpensive, there is always a concern that visitors may try to reuse those badges to visit the facility at a later date/time without checking in.  Printing the date on the badge is one solution for this issue.  However, many customers look into time-expiring labels to prevent visitor badges from being reused.  These badges bleed through red and read VOID 24 hours after issuance, making it easy for employees to recognize if a visitor is trying to dodge the check-in process. 

Option Two:  Pre-Printed PVC Badges

Many customers prefer to use pre-printed badges for their visitors.  Each of these badges will be printed in advance on a color card printer, allowing you to print your company’s name and logo on the front, along with any other relevant information. 

Since these badges are printed in advance, they will not have visitor specific information on them.  However, they are much more durable than temporary labels and can be reused time and time again and assigned to a different visitor each time they are used.   Attach these badges to a lanyard or badge clip/reel and you can easily identify who is wearing a visitor badge in your facility.  Plus, you don’t have to worry as much about visitors losing their IDs as they walk around! 

So what is the answer?

Nobody knows your organization better than you do!  Which means you are the only one who knows what solution is the best fit for you. 

Though there are many options to consider, no matter whaat you choose will allow for an easier visitor identification process and help to improve your company's security! 

Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge Visitor Management, Photo ID and Access Control software.  www.badgepass.com

Granting Visitors Temporary Access to Your Facility

What Should My Policy Be?

Many organizations are beginning to electronically register and track visitors that come and go from the facility.  In order to do this, visitors are typically asked to present some type of ID upon arrival, thereby verifying they are who they say they are, and that ID is scanned upon check-in.  Then visitors can then be issued temporary visitor badges for the duration of their stay. 

Organizations typically handle the flow of visitors in their facility one of two ways:

1.       Guests are always escorted by an employee or host.

2.       Guests are allowed to access the facility without an escort.

The more secure the organization, the more concerned they typically are with guest access.  If guests and visitors are to be allowed access without an escort, they may require some level of integration with a door access system.  If this is the case, visitor badges may be printed on proximity or smartcards to grant visitors temporary access rights within the system. 

Why might you consider integrating your visitor management system with access control?

• You want to give certain visitors access to particular doors in the building that may be locked in your door access system
• To limit unauthorized guests and personnel from accessing restricted areas
• In order to track the activity of everyone – even guests – who have entered the building.

Granting visitors temporary access rights is certainly not uncommon these days.  As more and more organizations incorporate access control and electronic visitor management systems in their facilities, they see the need to give visitors access to specific doors in the building for the duration of their visit. 

Things to consider when thinking about integrating your Visitor Management and Access Control systems:

1.       Which doors would you like visitors to have access to in the building?

2.       Would you like to create multiple visitor groups with different access privileges? (Ex: Contractors may be able to access different doors than Volunteers)

3.       Is there an easy way to deactivate visitor credentials if they accidently leave without returning their badge?

The easiest thing to do is implement a fully integrated Visitor Management and Access Control system from day one.  That way you can easily activate and deactivate visitor credentials from the same system, thereby eliminating the hassle of having to manage access rights from two seperate systems. 

Start thinking about how you’d like to implement both Visitor Management and Access Control within your facility in the future.  Taking every possible scenario into account when choosing which system to deploy at your organization will help you to be best prepared for the day when you do get ready to move forward. 

Lindsay Cornell is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting edge ID Badging, Visitor Management and Access Control software solutions.  Learn more at www.badgepass.com.

What are the Benefits of a Photo ID System?

Getting serious about your organization’s security?  Beyond offering visual identification, Photo ID badges can be used for a variety of applications from Electronic Door Access to Cafeteria Point of Sale Systems.  How can you utilize photo IDs to help increase security in your facility? 

Employee Morale

In larger companies and organizations, photo IDs often help to encourage familiarity among staff members.  Once a policy has been instituted mandating the wearing of Photo IDs at all times, employees often feel more secure and more confident approaching employees in other departments.  Photo IDs can instill a sense of community among employees and often encourage people to approach those in the building not wearing IDs to ensure they belong. 

Access Control

Sure, you may be printing Photo IDs for everyone right now, but have you considered using those IDs to access doors within your facility?  By printing badges on a smart or proximity cards, you can electronically control which doors certain employees have access to, thereby eliminating the need for manual key locks.  Without a valid credential, employees will not be granted access to those doors.  Further, you can restrict access to doors certain employees should not be in, like the IT or Server Room.  Best of all, if an employee loses an ID badge, you can deactivate that card’s privileges and print them another!  Without rekeying an entire facility, there is no way to “deactivate” a lost key. 

Visitor Safety

Once you’ve identified all of the employees within your building, it may be time to consider a visual form of ID for all of your visitors as well.  Visitor Management Systems that print temporary ID badges are an easy and effective way to check in visitors electronically while also printing them a badge that they can wear during their visit.  This helps to easily identify those who are guests and also helps employees to feel comfortable approaching visitors without badges and escorting them to the main check-in desk to be registered. 

Other Applications

Feel free to get creative with your photo ID!  Do you have a Time and Attendance system that requires a barcode or magnetic stripe for employees to clock in and out each day?  Are you thinking of instituting a Point of Sale system in your cafeteria that allows for employees to purchase meals with their ID card?  All of these things are entirely possible, depending on the card design and technology you choose to use with your badges.  Whenever you choose to purchase a Photo ID system, think of all the possible applications you may want to implement in the future and keep those in mind when designing your cards. 

Lindsay Cornell is the Director of Sales for BadgePass, Inc.  BadgePass offers secure ID Badging, Visitor Management and Access Control software.  For more information, visit www.badgepass.com. 

Is Your Current Two-Step Enrollment Process a Security Risk?

In recent news, it was announced that a 19 year old used his old ID badge from a program he took part in at AOL to gain access to the facility for two months after the program had ended!  He lived in the building day and night, using his old access credential to gain access to different areas on the campus.  It was nearly two months before a security guard caught him and kicked him out. 

Stories like this beg the question, "How could something like this have happened?" 

The reality is, this happens every single day!  We just don't always hear about it because these stories don't always take place at high profile locations like AOL Headquarters and don't usually involve two-month-long squatters.  But not deactivating security privileges in Card Access Control systems is a serious threat to an organization's security, and it gets overlooked all the time! 

Think about your own access control system.  How do you add and remove people from the system?  If you are like most customers that I talk to on a regular basis, you probably print your ID badges in one location and then employees are asked to take those new credentials to a seperate location, like Security, to have their access control privileges activated in that system.  It is typically a two-step process. 

The same thing happens when a person leaves the company.  The first database they are removed from is HR or Payroll.  (You and I both know that person isn't getting a paycheck anymore!)  Then, someone in HR sends an email to a person in security, notifying them to deactivate that person's access rights in the system.  Again, we are back to that two-step process. 

This works fine if your security personnel are always at work and constantly checking their emails.  But what happens when they go on vacation for a week and miss all of those emails?  Or when they are at lunch and overlook the email about the terminated employee when they return from their break?  Circumstances like those are the ones we often forget to account for when implementing security systems like Access Control, yet they play a critical role in our organizations' security! 

When choosing to implement a Door Access system, be sure to think about the way that credentials will be activated and deactivated in the system. Ask yourself a few simple questions:

- Is there an easy way to maintain the current database of active cardholders?
- Can you import new employees into the system easily? 
- If you deactivate someone in HR, is there a way for their credential to be automatically deactivated?

No matter what the size of your organization, security is always a concern. The more automated the credentialing process is at your facility, the less likely you are to have issues like the recent security breach at AOL. 

Read the full story about the AOL security breach here.

Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge ID Badging, Visitor Management and Access Control software. Visit www.badgepass.com for more information.

Tips for Printing Quality Photo IDs

When printing quality Photo IDs, it is important to know what information, and how much information, will be included on your Photo ID. The elements included on your Photo ID will help determine the features you should look for in your Photo ID System.

Basic Photo ID

Custom card design – Photo ID software will help you design a card from scratch using your own images, graphics and logos – creating a unique and custom card that best fits the needs of your organization.

Cardholder information – Easily add cardholder information to your ID cards! You can connect to your existing database information and/or choose to enroll users via Driver’s License Scanning.

Photo – Whether you are looking for high quality images or a simple webcam, adding a photo to your card design will ensure an extra level of security.

Barcode – Barcodes are a cost effective way to include data on your cards that can be scanned and used in other systems, such as time and attendance or cafeteria POS and vending.

Advanced Photo ID

Signature capture – A signature pad will allow you to electronically capture the signature of each cardholder for placement within the card design.

Smartcards – There are many types of technology cards, such as contactless smartcards, that can be store cardholder information for use in other systems, like Access Control.

Magnetic stripe – Magnetic strips are another way to include data on your cards that can be scanned and used in other systems.

Lamination – Laminating printers apply a thin film to the card with heat and pressure during printing to protect against wear.

The more secure you want your credentials to be, the more advanced your Photo ID software requirements will be.  Take all of these things into consideration when choosing which system to implement in your own organization. 

Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge ID Badging, Visitor Management and Access Control software. Visit www.badgepass.com for more information.

How Can I Streamline Enrollment into My Access Control System?

The biggest security risk in access control is dealing with a two-step process for the enrollment and/or removal of cards.  In most systems, cards are printed in one place and then cardholders must take their credential to another location to have their access rights granted before they have access to any doors in the facility.  The same two-step process occurs for deactivation of credentials.  The cardholder is removed from one database, but then an email notification or alert is sent to someone who then must manually remove them from a separate system before their credential is turned off in access control.  This two-step system is not only time consuming; it is putting thousands of organizations at risk for security breaches every day!

The best way to streamline the enrollment process is to start with badge issuance.  By integrating the assignment of access control rights and privileges into your badge issuance interface, you can eliminate the need for a second enrollment step.  Simply enroll a user’s information, capture a photo and print them a card.  While the card is printing, the smart card number can be read directly off the card during the print process and saved back to the database, preventing the user from having to manually enter that information.  Once the badge is printed, that credential, as well as the users’ access privileges, will be automatically activated in your access control system. 

Deactivation of badges can be simplified as well.  By tying your access control interface into your existing HR database, you can keep up to date with all of your currently active employees at any given time.  That way, as soon as an employee's information changes or new users are added/removed from the system, they will automatically be updated in your access control system.  This will keep you from manually having to go into your card access system to deactivate credentials whenever someone leaves or loses a badge.

Single-Step issuance.  It's really that easy!

Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge ID Badging, Visitor Management and Access Control software. Visit www.badgepass.com for more information.

5 Step Plan for Managing Campus Security

No matter what the campus or district size, schools nationwide always ask me, “What is the best place for me to start when putting together a safety and security plan for my district?”  At first, managing campus security can seem like a daunting task.  There are many critical components to keep in mind.  The school districts that I have worked with that have seen the best success have worked through these five steps toward managing their security. 

Step One: Establish a Visual Identification Policy

How are you currently identifying your students, faculty, staff and visitors?  If your campus does not have a visual ID for each one of these people currently, get a plan in place quickly.  Establishing a visual ID is the first step toward a more secure campus.  It offers everyone in the building a sense of security and community.  It also makes faculty feel more comfortable approaching those who aren’t wearing a badge and escorting them to the front office to a visitor check-in station where they can present ID and be assigned a visitor badge. 

Step Two: Do Not Underestimate the Importance of Managing Visitors

Whatever you do, you should not underestimate the importance of identifying your visitors.  Visitors are a critical component to your campus security.  Unidentified visitors can pose a severe threat to any organization or campus and without a record of their name and the time they checked in, you can never account for them having been in your building should an incident ever occur.  By ensuring all visitors check in every time they show up on campus AND wear a visitor badge at all times, you can easily differentiate guests from faculty with just a quick glance at their ID.

Step Three: Conduct Random Assessments to Ensure Everyone is Wearing Their ID

Appoint someone in each school to randomly count how many staff and students they see that aren’t wearing their ID badges.  If the system is being utilized properly, that number should be zero.  I have seen many schools implement penalties for faculty and students seen not wearing their photo ID on school grounds (ex: fines, detentions, etc).  If you implement a badging system and never enforce it after the fact, it will inevitably fall by the wayside.  Random or quarterly assessments help ensure your investment is protected. 

Step Four: Start Thinking about Physical Security

When thinking about physical security, the best place to start is the perimeter.  Can you traffic all of your visitors to one main entry point?  Hopefully you can and all those guests are checking in at your visitor manager station(s).  If you have one main entry point, have you locked down all your other doors during the school day, thereby guaranteeing that you won’t have any unwarranted guests or visitors? 

In the event of an event of emergency, do you have a lockdown or evacuation plan in place?  At this point, you have already implemented student, faculty and visitor identification badges on campus.  Your visitor management system should offer you an accurate list of all of the visitors on campus at any given moment.  If you combine that list with your other credentials, you can come up with a fantastic plan for better managing your evacuation policy and procedures. 

Step Five:  Implement Other Applications that Use Your ID Badges

In this day and age there are so many things you can do with ID badges besides using them as a means for photo identification.  The opportunities are almost endless.  Take your ID card to the next level with applications like access control, vending, cafeteria solutions, mustering, single sign on, etc. 

There are hundreds of applications available to you!  Explore your options and discover new ways to secure your campus and ensure the safety of your students and faculty, keeping in mind that the more integrated the solutions you choose to implement are, the easier they will be to manage. 

There is no guaranteed way to manage campus safety, but following these steps will help to guide you to a safer and more secure district for both students and faculty. 

Lindsay Cornell is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting edge ID Badging, Visitor Management and Access Control software.  Visit www.badgepass.com for more information. 

What's Your Plan?

I was speaking at an Open House event hosted by one of my resellers this week, when I posed the following question to the attendees, "How many of you have an evacuation plan or procedure in place at your facility currently?" As I expected, nearly everyone in the room raised their hands.

I continued, "Fantastic! Now how many of those plans include a policy for managing visitors in the building at the time of the evacuation?" I watched as all of the raised hands slowly went down.

Sadly, this was not very surprising to me.  Many customers I talk to on a daily basis are extremely proud of their lockdown or evacuation plans, yet they almost always forget to include visitors in those plans.  Why is that? Visitors are just as important as the employees or students or patients or whoever else may be in the facility at the time.  And an organization is just as liable for those visitors as they are for their own employees! Yet somehow it is the visitors who always seem to get overlooked.

As a group, we discussed this problem for a few minutes and I watched as a few people started to realize just how serious of an issue this could be for them and their organization.  I asked one of them, "Let's say you were visiting my company and there was a fire and I didn't have a proper plan in place to account for you while you were visiting. You would be pretty upset, wouldn't you?" He quickly nodded his head in agreement.

Another attendee volunteered that they don't necessarily have a plan for visitors, but they do have a paper log that lists all of the visitors that have signed in that day.  If I've said it once, I've said it a thousand times, but visitor log books will never be able to accurately account for who is actually in your facility.  There are dozens of reasons why, but here are my top two.

1. Visitors are almost never asked to present ID when signing in a log book, so you can't validate that they are who they claim to be.  (What is to stop me from signing in as Dr. Pepper?)

2. Many visitors view log books as a privacy concern because they are open for anyone to flip through and read, so if they don't use a false name, they sign the log illegibly. This prevents you from going back through and using that list of names for any reporting later on.

There are so many fantastic electronic visitor management solutions available today that customers can easily remedy the problem.  Furthermore, by integrating electronic  management with an access control solution, they would be able to gain a real time list of everyone that is in the facility at any given moment - from visitors to contractors to employees - essentially anyone that they might need to track in the event of an emergency.

Now that is what I call having a plan.

What Your Paper Log Book Says About Your Facility

Last week I visited a hospital to meet with a potential customer.  When I walked in, there were signs everywhere that read, “All visitors must sign in at Visitor Desk”.  Knowing what a potential risk unidentified visitors can pose to any facility, I was relieved to see that they had implemented a check in policy here. 

I followed the signs around the corner to the visitor check in station where I was greeted with a friendly smile and a paper log book.  A paper log?!  I couldn’t believe it.  Disappointed, I scribbled “Tinker Bell” in the log next to the time I arrived.  I told the woman behind the counter who I was here to meet with and she asked my name and called him to let him know I had arrived.  Not once did she ask to see my photo ID to verify I was who I claimed to be or did she check to ensure I signed in using that same name.  Once he was notified, she handed me a temporary visitor label that read VISITOR and asked me to take a seat in the waiting area.

While I waited for him to meet me, I silently watched similar interactions happen with the next five visitors.  Everyone who showed up was asked to sign in the paper log book, but not one person was asked to show any form of identification.  Once signed in, everyone was issued a generic visitor label and sent on their way to roam the hospital at their discretion. 

What are the biggest weaknesses of this system?

1.       Not once was there any validation of anyone’s ID

Without checking visitors' IDs and allowing them to simply sign the log as they please, you absolutely cannot guarantee an accurate record of who has been there.  I rarely use my real name in a log book.  If anything, I find paper logs to be an excellent opportunity to test my creative alter egos… Minnie Mouse, Doctor Pepper, Snow White… Whatever I choose, it certainly isn’t accurate.  And I guarantee I am not the only person doing this, which defeats the purpose of having the paper log in place to begin with!

2.       Anybody can read it

Why not just publish a list of everyone you do business with on your website for everyone to see?  A paper log is basically a public list of every person that has been in your building – vendors, contractors, parents, you name it… (Well those people using their real names anyway!)

3.       Log books are a hassle

What if an emergency or event ever happened and you actually had to rely on those logs for an accurate record of who was in your facility?  Going back through paper records manually to try to figure out who was in your building on a certain date at a certain time can be extremely frustrating, especially when compared to running an electronic report.   

Let’s face it; the paper log book is a completely antiquated way of managing visitor records.  Electronic visitor management offers a cost-effective method to securely track visitors, validate identities and run accurate reports, without the hassle!  The only downside is that as more and more facilities switch to electronic systems, I don’t get to make up as many fun names to sign in with anymore…

Lindsay Cornell is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting edge ID Badging, Visitor Management and Access Control software.  Visit www.badgepass.com for more information.

Say Goodbye to Duplicate Medical Records

Duplicate medical records.  Say those three words to an IT Director or a CFO at any hospital in the country and I guarantee they will instantly cringe at the thought.  Despite their reaction, it is an ongoing nightmare that they are struggling with every single day. 

Why?  When Joseph Smith shows up on October 1^st, he is registered at Joseph Smith.  When he returns a month later for a different ailment, he is registered as Joe Smith.  He is clearly the same person, but now he is registered as two different “people” in the system.  Multiply that time millions of people times millions of hospitals.  We’re talking about a problem that is costing our hospitals billions of dollars every year. 

Wouldn’t it be a lot simpler to simply scan Joe’s driver’s license the first time he showed up to the hospital and automatically populate his information into the system?  First name, Last name, Date of Birth, Address, Gender, Age… All of this information could be enrolled accurately and without any manual data entry errors.  Not to mention, extremely quickly!  Then, the next time he shows up at the same hospital, he can present his license again to search for his existing record to guarantee you don’t create a duplicate. 

Or here is an even better scenario.  What if you could create a loyalty card for Joe?  He could be issued a Patient ID card with his name and photo on it, along with a barcode so the next time he returned to the hospital, they could simply scan that card into the system to bring up his existing record.  Maybe that card could be used for special benefits in the hospital like discounts in the gift shop or a special line for faster patient registration.  Either way, it solves the issue of duplicate records and may even build some loyalty to your hospital or clinic. 

What are the biggest benefits of a Patient Loyalty solution?

1. It streamlines the enrollment process.
2. It reduces duplicate medical records.
3. It guarantees you pull up the correct patient record the moment they present their card.
4. It gives patients another reason to be loyal to your hospital or clinic. 

Hospitals all over the country are quickly adopting this Patient Loyalty solution.  The benefits drastically outweigh the costs.  Ask any IT Director to imagine his patient database without duplicate records.  Once he’s done chuckling, I guarantee he will smile…

Lindsay Cornell is the Director of Sales for BadgePass, Inc.  BadgePass manufactures identity and security software solutions including SmartReg, an Automated Enrollment application, as well as Identity Manager, Visitor Manager and Access Control.