Driver's License Scanning in Casinos

Today’s state issued driver’s licenses, and other government issued ID cards, contain information in the barcode or magnetic stripe that can be read electronically.  There are a variety of benefits to using this “readable” technology, particularly in the casino market. 

How it Works

SmartReg is a user-friendly system that includes software and a card reader.  The software is not seen by the operator, as it runs in the background on your machine.  By scanning an ID, such as a Driver’s License, information is automatically parsed and populated onto your fields in your enrollment screens. 

This process automates the recall of current customer records and entering information for new records. 

Benefits

Application independent means there is no integration needed with your current database.  You use your current software applications and screens.  SmartReg simply emulates human keystrokes by reading the electronic information from the ID card.

• Fast and accurate recall of the correct person’s record upon ID scan. 
• Automatic enrollment of person’s information when adding a new record.  Any information available on the Driver’s License or government issued ID can be populated to your enrollment screen.
• Reduction of duplicate records caused by errors, typos and common names (ex: Johnathan Smith, John Smith, Johnny Smith, J. Smith).  This technology allows for multiple search fields to be entered, such as Name, Date of Birth, City, State, etc. 
• Greater privacy in the enrollment process by reducing verbal exchange of information.
• Enhanced customer satisfaction.
• Reduced fraud by detecting use of fraudulent ID cards. 

Return on Investment (ROI)

The value of each patron to a casino is extremely high as is the cost to attract and retain those guests.  The speed of processing patrons through the enrollment process is vital.  For every minute a guest stands in line, the casino loses revenue.  One source estimated this loss at $2.97 per minute.  In addition, the resulting duplicate record problem can also cost money in duplicate mailings and database maintenance. 

Implementation

SmartReg can be installed on any PC running Windows or Terminal Emulation software.  The software runs in the background, so there is no operator involvement required with SmartReg.  The software recognizes the screen the operator is in (ie: Search or Enrollment) and automatically fills in the fields accordingly. 

 

BadgePass is a security and identification software solutions provider, headquartered in Ridgeland, Mississippi.  SmartReg was the first software application developed at BadgePass and has since been implemented in thousands of casinos, hotels, hospitals and corporations nationwide.  Other BadgePass products include Photo ID, Visitor Management, Access Control and Time Management.

To learn more or to locate your local BadgePass dealer, visit www.badgepass.com.

I Have a Photo ID - What's Next?

We have spent years working with customers all over the country to create unique, high quality Photo ID badges for their organizations.  Sure, it is awesome to have an ID badge for identification purposes.  And many of those facilities use their badges for just visual identification.  We all know that wearing a visual form of ID in any organization helps to increase security and awareness about who belongs in the building and who does not. 

However, recently, many of our customers have been coming to us asking, "What's Next?" They already have issued Photo ID badges to everyone in their organization.  Now it is time to think about other applications they may want to use those cards for. Are you in a similar situation?  Here are some things you may want to consider for your own system growth.

Do you want employees to be able to use their Photo IDs to gain access to specific doors in the building and be denied access to others based on their security privilegs?  Consider implementing an electronic door access system.  When you do, make sure it will work seamlessly with your badge issuance software.  You will want to make sure you can instantly enroll user information and print photo IDs from the same software that you assign security rights in.  Why is this important?  This allows a badge to be used to access doors as soon as it comes out of the printer - saving you the hassle of having to enroll users in two seperate systems!   This also allows for lost cards to be instantly deactivated any time a new card is printed, keeping your system up to date with only currently "active" cards that are assigned to active users. 

Have you considered a system for clocking employees in and out when they arrive and leave work each day?  Think about using your cards for more than just door access.  Employees can manage their time cards by clocking in and out via a smartcard reader every time they enter and exit the building, ensuring accurate time cards that can later be edited and approved by a manager before being exported to a third party payroll system.  Why is this important?  It saves you money if you can ensure your employees are arriving and leaving on time.  By choosing a system that is fully integrated with your badging software, you can simplify the enrollment process into your time clock system.     

Who else do you need to identify?  Do you have visitors, volunteers, contractors or other guests that are in and out of your building and need a form of identification?  Consider electronic visitor management software for registering and tracking those guests.  By scanning their driver's license data, you can ensure fast and accurate enrollment of all visitors.  Then, choose to print a customized visitor pass for each person or think about granting temporary access rights to limited doors or areas of the building with QuickPass smartcards!  Why is this important?  It ensures your visitors are properly identified during their visit without slowing down the check-in process and allows you to look back and see who has visited in the past. 

Whether you have Photo IDs today or are just starting to think about implementing a badging system, it is important to always be a step ahead and start planning for how you want to use those credentials in the future.  Consider future security applications you may want to use those cards with and how they will integrate with your Photo ID Software. 

Lindsay Martin-Nez is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting edge identification and security solutions including Photo ID software, Visitor Management, Access Control Software, Time Management and Driver's License Scanning Software.  For more information, visit www.badgepass.com. 

No Printer Required

Over the years, we have  been fortunate enough to work with customers across the country and we have developed thousands of customized badging systems to help meet each organization's specific requests and needs.  Typically, a customer requires badging software, a card printer, badges and supplies.  Once in awhile, we also sell Driver's License Scanners for automated enrollment into the system - for those customers who don't want to manually enroll information and find scanning an ID faster and easier.  But that's it!  Easy enough, right? 

However, more and more often, we've run into customers looking for a badging option that does not require a printer.  Whether they are looking to save some money in the budget or just free up some extra time, having a printer onsite is not a viable option for them.  They would prefer to send their data offsite and have their cards delivered. 

This customer input is how we developed Web Print, a smarter credentialing option for customers who are not interested in the cost of an on site printer and supplies.  This cloud-based print service guarantees printing and delivery of badges faster than any other solution on the market.  Customers expect shipment wihin 48 hours of submitting print.  

Best of all, Patent-Pending Web Print allows for complete access control integration for customers interested in doing more with their badges than simply wearing them!    

The future of badging has arrived. 

Lindsay Martin-Nez is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting edge software solutions including Photo ID, Access Control, Visitor Management, Time Manager and Driver's License Scanning.  For more information, visit www.badgepass.com. 

School Security Assessment

Over the last several months, the number of K-12 campus security walk-throughs that I’ve completed with dealer sales reps and end user customers has increased dramatically.  This can be attributed to a wide variety of factors, but the simple reality is that most people have a heighted awareness of security right now.  They are looking to implement systems that will allow for easy identification and tracking of persons throughout the district.  This can include Photo ID, Visitor Management, Access Control Software and even mustering applications. 

If you are a school district considering any or all of these solutions, here are some basic questions to ask yourself as you get started with choosing a system that is right for you: 

• Do faculty and personnel in the school have and use Identification (ID) badges?   Is this policy enforced?
• What is the current procedure for obtaining a new ID badge?
• If you are considering electronic door access, how would you like employee and faculty badges to be activated in the access control system?  Will each school have a printer or will badges be issued centrally at the district office? 
• Are all exterior doors locked as part of a closed campus policy?
• Are public entrances monitored and controlled through locking, supervision or electronic access (ie: buzzing someone in?)
• What is your current visitor policy at each school?  Are they asked to show ID when checking in?  Is this policy enforced? 
• Do you have an electronic process for registering and badging visitors? 
• Do you have any third party groups that use the building for activities?  If so, how do they gain access?  How would you like them to gain access in the future, if you implement a new system?
• How often are exterior doors propped open in the building? 
• What is your current lockdown procedure?  Do you practice this regularly? 
• Describe your current key control procedure.  Do many people have master keys or only a select few?  Are all master keys accounted for? 
• How does student traffic flow between classes?  Do you have multiple buildings on campus to consider? 
• Do you have a system in place for evacuation and mustering? 

Thinking about these questions in advance will help you realize your district's primary security needs and recognize the areas you should address first.  Understanding your strengths and weaknesses up front will also help you as you research security systems for badging, visitor tracking and access control. 


Lindsay Martin-Nez is the Director of Sales for BadgePass, Inc.  BadgePass manufactures cutting-edge Photo ID, Visitor Management, Access Control and Time Management software.  To learn more visit www.badgepass.com. 

Why Integrated Solutions Produce Better Results

In the security industry, the word “integration” gets thrown around far too easily.  Manufacturers constantly talk about “integration.” Customers long for it. How often are they really getting it? 

Recently, we worked with a customer to create a truly unique solution and provide the best level of integration possible between products and vendor partners. Here is a brief overview of the client’s story.    

A juvenile detention center, with 84 beds, was looking to find a cost-effective solution to register, identify and track juveniles while in the facility, as well as, identify and register all visitors and guest of the center. Starting with basic visitor enrollment and identification, BadgePass Visitor Manager was introduced requiring all visitors and guests to present a valid Photo ID, such as a Driver’s License, which then is scanned for their information in order to issue them a temporary ID card to be worn for the duration of their visit. Visitor Manager also allows for easy and accurate electronic reporting on all visitor access into various facilities.

Next, BadgePass Identity Manager was introduced for the identification part of the solution. This offered a quick and easy way to capture photos and document information about each new juvenile being enrolled into the system and even print each one a wristband. By using both Identity Manager and Visitor Manager, the customer received a fully integrated system that allowed for seamless enrollment of both juveniles and visitors into the exact same system. Their new enrollment process also helped to cut down on errors in the record logs, booking and processing time and helped meet state regulations.

For the last piece of the puzzle, we were able to partner with Elliott Mobile Solutions and implement a tracking program. Once each juvenile was issued a wristband, their movement throughout the facility needed to be accurately recorded. EPICTrack served as the perfect solution because it allowed for seamless database integration with the BadgePass system. 

Overall, the customer was very pleased with how simple the registration process of juveniles and visitors had become, as well as the simple tracking process that produced such detailed reporting. Best of all, the integration between all three systems is unmatched.

Something to think about: how different could this outcome have been without fully integrated solutions?    

Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge Door Access, Photo ID, and Visitor Tracking software. Visit www.badgepass.com for more information.

Three Point Plan for Increased School Security

Across the nation, school districts are focusing on the safety and security of their campuses and addressing any concerns. They understand the importance of ensuring the safety of their students and faculty, yet, sometimes the implementation process can seem a bit overwhelming. That is why we have developed our “Three Point Plan” for a safer school district. 

Step 1: Visually Identify People

By implementing a visual identification policy district wide, schools can foster an environment that encourages faculty and staff to question unknown people on their campus. Many schools that we work with are requiring the visual display of identification for all faculty, staff, students and even visitors. This makes it easier to recognize unauthorized visitors in the building. To ensure consistency, make sure faculty and staff can get their photo IDs issued quickly and visitors can check in efficiently. By avoiding complicated software and a long turnaround time for badge issuance, you will greatly improve the success of whatever system you choose.

 

Step 2: Control Entry Points

To aid in identification and security efforts, schools should manage the flow of visitor and faculty traffic through pre-defined entry points. More schools are implementing electronic card access systems to monitor door status and enable easy lockdown campus-wide, if necessary. To better manage traffic flow, schools should design the system to notify them when doors are propped open and make sure that the system is programed to deactivate credentials automatically when a person(s) leaves the district and no longer needs access rights or privileges.  This will help prevent unauthorized users from having access to your campus.

Step 3: Know What Happened

 
Anytime an event occurs in a school district, the school should be able to access real-time information within seconds. Campuses nationwide rely on video surveillance and quality reporting for accurate recall of various occurrences. In order to receive the most accurate and reliable data possible, schools should ensure their system offers fast and easy access to video footage or reporting information and avoid inaccurate data and unknown camera outages.

 Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge Door Access, Photo ID, and Visitor Tracking software. Visit www.badgepass.com for more information.

Credential Overflow

Thousands of organizations struggle with a common door access security issue known as Credential Overflow. 

Credential Overflow occurs when the number of active credentials in the system outnumber, sometimes drastically, the number of active cardholders.  If a company's door access system is not equipped to handle the causes of this issue, they may face some serious security risks as a result. 

What causes Credential Overflow?  There are two primary causes: 

1. Lack of Database Communication

Often times, a company's active user database, such as their employee or HR database does not communicate with their access control system seamlessly.  If those two databases do not share information, then the process for activating and deactivating users and credentials usually involves two steps. 

Step One:  Enroll/Remove them from HR
Step Two: Enroll/Remove them from Access Control System

This is not very effective, as any time the second step is missed, cards remain active in the system long after the user has left. 

2. Badge Re-Issuance

Many times cardholders lose badges and ask for reprints, forgetting to have their old cards deactivated at that time.  If the system doesn't support automatic deactivation of old credentials as soon as a new one is printed, the old badge can stay active in the system forever, creating an imbalance in the number of active cards and cardholders. 

How do we fix it?

1. If the access control database can "sync" up with the customer's existing cardholder database, like Active Directory or HR, then this allows for more of a single-step activation and deactivation process.  Once a person has been enrolled or removed from the HR database, they will no longer have active access priviliges in the access control system either.  This is far easier for all parties involved - and much more secure. 

2. Look for door access systems that automatically deactivate old badges as soon as a new badge is printed.  This will help to eliminate the issue with users having numerous credentials associated with their record in the system. 


Lindsay Cornell is the Director of Sales for BadgePass, Inc. BadgePass manufactures cutting edge Door Access, Photo ID, and Visitor Tracking software. Visit www.badgepass.com for more information.